Hi, welcome to my blog!

Hi, I’m Juliana Jackson. I’m a curious mind obsessed with data, AI, and creating smarter customer experiences. Over the years, I’ve experimented with ways to help brands turn insights into action, using a mix of strategy, creativity, and the occasional AI-powered magic to make things click.

From studying customer behavior to explaining why search intent still matters in the age of algorithms, I’m all about solving digital puzzles and sharing what I’ve learned along the way.

This blog is where I share stories, ideas, and frameworks that blend data, AI, and creativity to drive real results. Whether you’re here to learn, experiment, or geek out with me, welcome—you’re in the right place.

Latest Content

Brand Moments, Contextual Experience Debt, and Perception-Led Segmentation: A New Framework for Digital Experience

What We Get Wrong About Customer Experience This week I spoke at Conversion Boost in Copenhagen, a CRO conference that gathers some of the smartest people in experimentation, digital analytics, and UX. As always, the energy was high, the talks were great, and the case studies were full of uplift charts and confetti-worthy KPIs. But as…

Continue Reading Brand Moments, Contextual Experience Debt, and Perception-Led Segmentation: A New Framework for Digital Experience

Attention Is Intelligence: What AI Gets Right (and what it never will)

The last time humanity asked AI the ultimate question, it took the death of the universe to get an answer. In The Last Question, Asimov’s Multivac is asked over and over:”Can entropy be reversed?” Each time, the machine responds:”INSUFFICIENT DATA FOR A MEANINGFUL ANSWER.” Only after everything: stars, galaxies, and time itself collapsed into nothing does Multivac…

Continue Reading Attention Is Intelligence: What AI Gets Right (and what it never will)

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